The University of Newcastle is a public research university located in New South Wales, Australia. Established in 1965, it has a primary campus in the Newcastle suburb of Callaghan. The university also operates campuses in Central Coast, Singapore, Newcastle City in the Hunter as well as Sydney.

Fusion CX Service has received a number of enhancements with the 24D Release. Below I have called out some of the highlights from each functional area.

It’s that time again - the Oracle SaaS products have received the latest quarterly update. In this article I’ll review several of the new changes that have been rolled out in Oracle Fusion Sales.

Oracle's Energy and Water Customer 24C release delivers groundbreaking advancements, designed to improve operational efficiency and customer satisfaction for utility providers. This update introduces key changes across multiple areas, focusing on batch processing, enhanced customer experience features, regulatory compliance, and scalability.

As part of Oracle's commitment to enhancing its Field Service offering, the latest release(24D) represents the latest quarterly update bringing note-worthy improvements across various components of OFS that are designed to streamline operations, boost productivity, and extend the system's functionality to meet the dynamic needs of businesses operating globally.

Constituents today expect to be able to interact with Councils digitally via multiple channels, no matter the request type. This means that councils need to provide online platforms to cover a vast array of service request types ranging in complexity from application lodgment and waste management requests down to simple online enquiries.

Oracle HCM Cloud's 24D release scheduled for November 2024, introduces several enhancements within the Redwood user experience, with a major new feature being the rollout of Auto-complete feature in Redwood. Here’s an overview of the key features being delivered in this update.

As local councils increasingly adopt Software as a Service (SaaS) solutions, effective project management becomes crucial. While the overall project management approach for SaaS Cloud implementations remains consistent, we find there are specific characteristics and risks unique to council environments. In this article, we explore these nuances and provide insights for successful SaaS Cloud implementation projects for Council Clients.

The higher education landscape in Australia is undergoing a period of significant transformation. Institutions are grappling with a complex interplay of political, social, and environmental factors, demanding both innovation and operational continuity. In this dynamic environment, balancing legacy systems with modern cloud architectures, optimizing budgets, and aligning diverse stakeholders is crucial for institutions to remain competitive and resilient.

Kyte Consulting is proud to announce that we have been awarded the Postgraduate Industry Experience Project - 2024 Certificate of Appreciation. This recognition highlights our commitment to fostering academic and professional growth through our ongoing engagement and mentorship program with postgraduate students.

We are absolutely thrilled to announce that Kyte Consulting has secured 11th place at the CRN Fast50 Awards last night in Sydney! With a remarkable growth rate of 71%, this achievement is a testament to the dedication, expertise, and relentless drive of the entire Kyte team.

Kyte is excited to sponsor the upcoming AUSOUG Connect Summits 2024! Join us for three FREE events in Melbourne, Sydney, and Perth, where we’ll explore the latest innovations in Oracle technology.

Are you getting your Oracle Race Car not out of first gear? Well, you are not alone!

Oracle Cloud World is a must-attend event for anyone in the business technology space, bringing together customers, partners, and Oracle employees in an exciting and inspiring environment. After another incredible week at Cloud World 2024, here are my top 10 key takeaways from this year’s event:

We are excited and humbled to share that Kyte has been nominated to the 2024 CRN Fast50 list for recognising business growth. It’s our first time to be nominated for this award, after only three years in operations.

I am thrilled to announce that Richard Atkins has joined Kyte Consulting to spearhead our HCM and ERP practice. Richard's extensive experience spans over 30 years, primarily in Oracle Human Capital Management, where he has played pivotal roles as a practice leader, senior solution architect, and technical consultant.

Oracle has just released an updated timeline for the rollout of its Redwood user interface, marking a significant milestone in the ongoing transformation of Oracle Fusion applications. Redwood, Oracle’s next-generation user experience, promises a more intuitive, visually appealing, and cohesive interface across all Oracle Fusion applications. This update comes in response to extensive partner and customer feedback, ensuring that organizations have adequate time to prepare for the transition.

Oracle Applications Platform enables customers and partners to leverage Oracle's award-winning Redwood UX components, as well as advanced technologies like telemetry, search, and self-learning recommendations, to quickly and easily deliver apps that complement and seamlessly integrate with Oracle's extensive portfolio of cloud applications.

The City of Bunbury is a local government area in the South West region of Western Australia, covering an area of 65.7 square kilometres (25.4 sq mi) along the coast about 180 kilometres (112 mi) south of Perth, the capital of Western Australia. The City of Bunbury is one of four local governments comprising the Greater Bunbury urban area. As at the 2016 Census, the City of Bunbury had an estimated population of almost 32,000.

Join us at the Oracle Finance & HCM Series in Australia and New Zealand. We are planning to have at least one of our Kyte team members to attend in person or virtually at the events.

To quickly identify the key pain points and areas for improvement, we developed an easy-to-use CX Self-Assessment Toolkit. Our toolkit is designed to empower you in elevating your customer experience game and is paired with insights.

Here at Kyte, we specialise in empowering Australian universities to enhance student engagement every step of the way – from acquisition, registration, to successful course participation, and sometimes even graduation.

In the fast-paced world of higher education, where student satisfaction and operational efficiency are paramount, Oracle Intelligent Advisor (OIA) emerges as a beacon of innovation. This article delves into the transformative power of OIA, spotlighting its ability to enhance operational speed, engage students and workforce, evolve capabilities, and boost business productivity.

In the realm of field operations management, Oracle Field Service has long been a cornerstone for organisations seeking streamlined processes. However, a notable limitation has surfaced within the Dispatch Console: its inability to provide a comprehensive overview of both scheduled and non-scheduled activities beyond a single day in "List View".

Gippsland Water is a leading water corporation situated in the picturesque region of Gippsland, Victoria, Australia. Renowned for its commitment to sustainability, innovation, and community service, Gippsland Water plays a vital role in supplying high-quality water, wastewater, and waste recovery services to residents, businesses, and industries across the region. With a rich history spanning decades, Gippsland Water is dedicated to ensuring the long-term environmental health and prosperity of the communities it serves, while embracing cutting-edge technologies and practices to meet evolving water management challenges.

Oracle Field Service Cloud Release 24B represents the latest quarterly update as part of Oracle's commitment to enhancing its Fusion Service offerings. This update brings significant improvements across various service components to increase efficiency, enhance user experience, and ensure global compatibility. Each feature in this release is designed to streamline operations, boost productivity, and extend the system's functionality to meet the dynamic needs of businesses operating globally.

Murdoch University is a forward-thinking institution with an agile and design thinking transformation approach, combined with a laser sharp focus on delivering outcomes and better student experiences – at scale. Kyte nominated Murdoch University for this award, because of their clarity of vision in becoming an industry leader and innovator, their focus on execution, best use of technology, and their delivery excellence which has proven to deliver real results.

Are you making the most of your Oracle RightNow application? As technology evolves and customer expectations continue to rise, staying up to date with the latest features and capabilities is essential for delivering exceptional customer experiences. In this article, we'll explore why upgrading to the latest version of Oracle RightNow is crucial and how it can benefit your business.

As Oracle adds more than 50 GenAI features to Fusion Cloud Apps Suite, customer experience (CX) stands as a pivotal factor in the success of any organization. Recognizing this, Oracle has continually evolved its Fusion Cloud CX platform to meet the evolving needs of businesses across industries.

Moving a student from “Offer to Enrolled” is often more complex than anticipated. The process is often riddled with complexities, from conditional offer follow-ups to seamlessly transitioning students from recruitment teams to student life departments and influencing a student’s decisioning process. Recognising these common hurdles, Kyte Consulting offers tailored solutions leveraging Oracle Technology to streamline and optimise the offer to enrolled process for universities across Australia.